Terms of Service

Last Updated: November 11, 2025 | Effective Date: November 11, 2025

These Terms of Service ("Terms") govern your access to and use of the services provided by Hypersight IO, operating as hyperguard ("hyperguard," "we," "us," or "our"), including our website, applications, and invalid traffic detection services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service.

1. Acceptance of Terms

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. You also agree to comply with all applicable laws and regulations in your use of the Service.

If you are using our Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" will refer to both you and that organization.

2. Description of Service

hyperguard provides invalid traffic detection and ad fraud prevention services designed to help businesses identify and filter automated bot traffic, protect advertising budgets, and improve the quality of their digital traffic analytics.

Our Service includes:

  • Real-time traffic analysis and bot detection
  • Fraud prevention and risk scoring
  • Analytics dashboards and reporting
  • API access for integration
  • Technical support and documentation

3. Account Registration

To access certain features of our Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use or security breach

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Service to transmit malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Reverse engineer, decompile, or attempt to discover our source code
  • Use automated systems or software to extract data from the Service
  • Resell, sublicense, or redistribute the Service without authorization
  • Use the Service to engage in fraudulent or deceptive practices
  • Circumvent any access restrictions or usage limits

5. Fees and Payment

5.1 Subscription Plans. We offer various subscription plans with different features and usage limits. Current pricing is available on our website and may be updated from time to time.

5.2 Payment Terms. Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as required by law or as explicitly stated in these Terms.

5.3 Automatic Renewal. Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

5.4 Taxes. Fees are exclusive of taxes, and you are responsible for all applicable taxes related to your use of the Service.

5.5 Late Payment. We reserve the right to suspend or terminate your access to the Service for overdue payments.

6. Intellectual Property Rights

6.1 Our Property. The Service and its entire contents, features, and functionality (including all information, software, text, displays, images, and design) are owned by hyperguard, its licensors, or other providers and are protected by intellectual property laws.

6.2 Limited License. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes in accordance with these Terms.

6.3 Your Data. You retain all rights to data you submit to the Service. By using the Service, you grant us a license to use, process, and analyze your data solely to provide the Service to you.

6.4 Feedback. Any feedback, suggestions, or improvements you provide may be used by us without any obligation to compensate you.

7. Confidentiality

Each party agrees to maintain the confidentiality of the other party's confidential information and not to disclose it to third parties, except as required by law or with written consent. This obligation survives termination of these Terms.

8. Data Protection and Privacy

8.1 Privacy Policy. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.2 Data Processing. We process data in accordance with applicable data protection laws. You are responsible for ensuring you have the necessary rights and consents to submit data to our Service.

8.3 Security. We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

We do not warrant that the Service will detect all invalid traffic or prevent all fraud. The Service is designed to assist in identifying potential invalid traffic, but you are responsible for making your own determinations and taking appropriate actions.

10. Indemnification

You agree to indemnify, defend, and hold harmless hyperguard and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HYPERGUARD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability for any claims under these Terms shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Termination

12.1 By You. You may terminate your account at any time through your account settings or by contacting support. Termination does not entitle you to any refunds.

12.2 By Us. We may suspend or terminate your access to the Service immediately if you breach these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.

12.3 Effect of Termination. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. General Provisions

14.1 Governing Law. These Terms are governed by the laws of Tunisia, without regard to conflict of law principles.

14.2 Dispute Resolution. Any disputes arising from these Terms shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Bizerte, Tunisia.

14.3 Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and hyperguard regarding the Service.

14.4 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in effect.

14.5 Waiver. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

14.6 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

14.7 Force Majeure. Neither party shall be liable for delays or failures in performance due to circumstances beyond its reasonable control.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Hypersight IO

Route Corniche KM 1.5
Bizerte 7000
Tunisia

Email: legal@hyperguard.app

Website: https://hyperguard.app

Service Level Agreement (SLA)

Uptime Commitment. We strive to maintain 99.9% uptime for our Service, measured monthly. This excludes scheduled maintenance and circumstances beyond our control.

Support. We provide technical support based on your subscription plan:

  • Basic Plan: Email support during business hours
  • Professional Plan: Priority email support with 24-hour response time
  • Enterprise Plan: Dedicated support with custom SLA

Definitions

For the purposes of these Terms:

  • "Invalid Traffic" means non-human traffic, including bots, crawlers, and automated scripts
  • "Service" means all hyperguard products, features, and services
  • "Customer Data" means any data you submit to or collect through the Service
  • "Confidential Information" means non-public proprietary information disclosed by either party
  • "Documentation" means our user guides, API documentation, and technical specifications

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hyperguard is a trademark of Hypersight IO.